OUR FAQS

frequently asked questions

What are your hours?

What are your hours?

Available by email 24/7. Meet-ups/phone calls by appointment. 

Where are you located?

Where are you located?

Houston, Texas is my base of operations.

Will you travel?

Will you travel?

Yes! No travel expenses in the greater Houston area. Travel outside of the Houston area can be negotiated. 

What are your payment options?

What are your payment options?

Balance is due on the event date. Cash, check, major credit cards, Paypal, Venmo, Zelle.

What is your deposit?

What is your deposit?

25% of the total for wedding packages. $100 for portrait sessions. The deposit reserves the date and is non-refundable.

HOW LONG HAVE YOU BEEN IN BUSINESS?

How long have you been in business?

I began accepting photo and video clients in 2015.  

How long does it take to get my photos/videos?

How long does it take to get my photos/videos?

Teaser photos are available within 24 hours. Full package delivered in a max of 10 weeks, typically less.

Do you take shot requests?

Do you take shot requests?

Of course! We’ll discuss every detail prior to your big day.

Will you be my photographer and/or videographer?

WILL YOU BE MY PHOTOGRAPHER AND/OR VIDEOGRAPHER?

Yes. I do not outsource any work. I hire experienced photographers and videographers to act as second shooters when needed. 

Do I get the files?

Do you take shot requests?

Yes! Your package includes edited full-resolution printable files or edited film. We host them for a full year. If you would like the raw, unedited files, you can get them for an additional $350 (weddings) or $150 (portraits).

Is editing included? Can I request changes?

IS EDITING INCLUDED? CAN I REQUEST CHANGES?

Yes, editing is included in every shoot. You can request changes to a photo or video edit; however, additional charges may apply for multiple requests. 

What is a second shooter? Do I need that?

What is a second shooter? Do I need that?

A second shooter is a second photographer or videographer that nearly doubles the coverage for your event. This ensures that critical moments are captured from multiple angles. It is not essential, but it is highly recommended. 

How many photos will I get in my wedding package?

How many photos will I get in my wedding package?

You can expect to receive between 600-1,200 edited photos. 

How does the album ordering work?

How does the album ordering work?

Once you receive your photo package, you will select 50 or so of your favorites (email us the numbers). If you prefer, we can select these for you. We’ll design a proof for your approval. Since this will be a treasured heirloom, we will work with you until it is just right. Once approved, you will receive the final product within 2-3 weeks.

What is your cancellation policy?

What is your cancellation policy?

You may cancel your reservation in writing at any time before the event; however, you will forfeit the deposit. 

let us know!

don't see your question?

get in touch